Victims First – self-help website for crime victims

Police and Crime Commissioner Anthony Stansfeld recently launched a new website to support victims of crime.  Victims First is a new online resource for victims of crime which has advice on what to do and how to get help.  It includes information and advice for victims including signposting them to services to help them cope and recover from the impact of the crime. It also includes a section on the Victims Code explaining clearly what help victims can expect from the police and other criminal justice agencies if they report the crime.

The focal point of the website is a directory which allows victims to find relevant support in their area. Members of the public are able to use the website to refer themselves directly to the PCCs own support services or find information and contact details for other organisations. This support is available regardless of whether or not the victim has reported the crime to the police.

Reply from Police & Crime Commissioner re delayed response to 101 calls

We have received a reply from the PCC following concerns raised by Headington residents about the amount of time it takes for 101 callers to get a human response. Here it is.

Dear Councillor Wilkinson,

I will get this looked into. Usually we respond quickly to 101 calls, and we do measure this, so it is not difficult to find what the delay in response is. I am aware that we have had unprecedented demand over the last three weeks. This has been mirrored nationally. I believe that calls are about 20% above the normal, so response times may well have been below what I would expect. I will be talking to the Chief Constable about this, we have already been discussing the high rate of demand.

One of my main problems is the inequality of police funding between police forces. TVP gets £160 per head of population, Manchester and Birmingham nearly £200, and Merseyside £210. With a population of 2.3M that is a deficit in funding of around £100m which would pay for 2000 extra police officers and staff. If I had that I would not have a problem! I am doing my best at a national level to address this anomaly, but the recent terrorist attacks in major cities make it less likely we can get this sorted out,

Yours sincerely

Anthony Stansfeld |Police & Crime Commissioner for Thames Valley

The Farmhouse

Force Headquarters

Oxford Road


Oxford OX5 2NX

Tel: 01865 846104 | Internal: 700 6104

New Thames Valley Alert app launched by police

Thames Valley Police is delighted to announce that the Thames Valley Alert App has been launched and is free to download now.
The app, which is available on iPhone and Android, can be downloaded from the App Store and Google Play and allows you to receive instant notifications to your phone on the latest policing alerts in your area (please note that you must enable push notifications to receive these).
The app can use GPS data to send you targeted messages according to your current geographical location and messaging preferences, sending you instant notifications to your mobile phone about specific information, warnings and advice relevant to that location.
The app offers a number of other features, including allowing you to quickly locate your closest police station, and also provides a feed of the latest Thames Valley-wide news on Twitter, so you’ll never miss those important Force-wide updates and breaking news. This facility is available on the app even if you do not have a Twitter account.
Please note that you do not have to download the app to get alerts; you can still choose to receive alerts via email, text or voicemail.
To download the app, visit the Apple store or Google Play and search ‘Thames Valley Alert’.

Child safety – letter from police and County Council

This letter has been sent to parents and carers of schoolchildren following the incident last week.

Dear Parents and Carers,

I know you will be aware of the recent incident in North Oxford involving a 14 year old girl. Whilst these types of incidents are very rare, we understand that it has created a heightened level of anxiety amongst parents, carers and young people. We want to reassure you that there is a large team of specialist detective resources investigating the incident. The investigation team have received a really positive response from the public and are following up information, witnesses and video footage provided following their appeal.

Thames Valley Police in conjunction with Oxfordshire County Council are giving the following advice to school pupils:-

Where possible travel to school in groups and stick to the busier roads, avoiding alleyways and under passes.

Be alert and aware of your surroundings and avoid the use of head phones as this can be a distraction.

Please report anything suspicious via 101 quoting URN 1631 28/09/2016 or 999 if in immediate danger, or inform the Safeguarding Officer in your school as soon as possible.

Thames Valley police have increased their patrols so please speak to the officers if you have any concerns.

Regular up-dates can be found on the Thames Valley Police website.

PCC hustings Tues 26th April in North Oxford


Date:          Tuesday 26 April

Time:          8:00-9:00 p.m.

Address:   St Margaret’s Institute, Polstead Road OX2 6TN

Chair: Professor Paul Klemperer

On 5 May we will vote for our Police & Crime Commissioner (PCC)

Put your questions about Thames Valley Police and how the candidates view their role as Commissioner to


Anthony Stansfeld

Conservative Candidate


John Howson

Lib Dem Candidate


Labour and UKIP PCC candidates have also been invited to attend


Hustings independently organised and chaired.




Changes to Police counter services

Thames Valley Police have informed us:

We are proposing to close a number of front counters in the county as we improve our communication with the public by other means while ensuring that in the main you will never be further than ten miles from a front counter.

The following changes are scheduled to come in on 1 April 2016:

  • Abingdon, St Aldates and Banbury front counters will now be open from 8am and 10pm, seven days a week.
  • Meanwhile, front counters at Witney and Bicester will be open from 10am to 6pm, Monday to Friday, while Kidlington will be open from 8am to 5pm, Monday to Friday.

Previously, each front counter would offer a different level of service but these counters will offer all services to the public.

  • Front counters at Cowley, Henley, Didcot, Thame, Wantage, Faringdon, Wallingford, Carterton, Woodstock and Chipping Norton are scheduled to close.

    The public can still contact the police by telephone, via our website, social media accounts or our community alert system.

Opportunity to talk online to Police Commander

Thames Valley Police are holding an online discussion with Oxford City residents on Tuesday (30/6).
The web chat will provide the public with an opportunity to ask Commander for Oxford City, Ch Supt Christian Bunt questions about crime and policing in the Oxford Local Policing Area.
You can also pre-submit a question via the #AskTVP (opens new window). Follow on @TVP_Oxford (opens new window) for more information.

Pavement parking: Police advice

We have asked our Neighbourhood Sergeant for advice. She confirms:

PCSO’s can give a vehicle a ticket if they are obstructing the footway as long as they can show some one was obstructed. If there is a vehicle fully blocking the pavement then the 101 number can be phoned and if there is a PCSO available, which there often is, one can come out and issue a ticket. I will let the PCSOs know to patrol the area in order to try and prevent future occurrences.

Police Have your say meetings

You are welcome to attend the Police Have Your Say meetings and raise issues with Thames Valley Police. Here are the dates:

Have Your Say Meeting
Date: Thursday, 26 February 2015
Time: 10:30 – 11:30
Venue: Headington Village Hall, Quarry
Contact: PCSO Victor Phillips

Have Your Say Meeting
Date: Monday 9 March 2015
Time: 15:30-16:30
Venue: Caffe Nero
Contact: PCSO Victor Phillips

Have Your Say Meeting
Date: Wednesday, 25 March 2015
Time: 10:30 – 11:30
Venue: Headington Library
Contact: PCSO Victor Phillips

Have Your Say Meeting
Date: Thursday, 26 March 2015
Time: 10:30 – 11:30
Venue: Headington Village Hall, Quarry
Contact: PCSO Victor Phillips

Have Your Say Meeting
Date: Wednesday, 29 April 2015
Time: 10:30 – 11:30
Venue: Headington Library
Contact: PCSO Victor Phillips