Oxfordshire County Council has issued a single number, that will run 24hrs a day, for residents to contact them during the cold weather. This number is non-emergency (999 is the only number for blue-light services) and does not deal with Transport or Highways (the number for this is 0845 310 11 11).The number is: 0845 050 7666.

It is also the existing number for Adult Social Care and the out of hours Emergency Duty Team and continues with this function during this period.

The council is keen to emphasize the non-emergency nature of this number. If residents begin to use this for emergency service or roads related issues, it will quickly become overwhelmed.