Police have received reports from people who have been contacted by fraudsters claiming to be from Action Fraud

Conmen frequently impersonate officials in an attempt to convince people that their offer is genuine. We are aware of a recent scam where fraudsters impersonate an Action Fraud representative to trick people into sending money.

The caller states that they are from Action Fraud and that the person they are calling is entitled to compensation from a recent incident. The scammer then asks for money to be sent via a Ukash voucher in order to process the compensation claim. The amount asked for is usually in the range of £200 to £400.

Action Fraud is warning people not to pay these bogus telephone callers; there is no way to retrieve Ukash payments as they are in effect cash transactions. This is a scam. You will lose your money.

Action Fraud is in no way affiliated with these scammers and would never under any circumstances be involved in processing claims for compensation. The genuine Action Fraud is the UK’s national fraud reporting centre where consumers can report if they have been scammed or defrauded.

You can report fraud online using Action Fraud’s reporting service.