We have received the following letter from the customer services manager at Thames Water, addressing some concerns voiced by some residents in Headington Ward

I am writing to inform you of some work we are currently carrying out at one of our local service reservoirs. As part of a regular inspection some small defects have been identified which means we are re-routing water from other parts of our network whilst they are being resolved. This has meant
that some customers in the area have been experiencing low pressures at the busiest times of the day. The number of calls we have had about this is very low and we are working as quickly as possible to get back to normal.