We are pleased that Oxford City Council’s Recycling and Waste Team has won a national award for its improving performance.  We have had significantly fewer complaints this past year and those we have reported have been dealt with much more speedily.

Oxford City Council has won the prestigious Association of Public Sector Excellence (APSE) for Most Improved Performer in the Refuse Collection category

APSE performance networks is the UK’s largest voluntary data benchmarking service for local authorities sharing information on cost, quality and customer satisfaction across local council frontline services. The data is independently validated and used by councils across the UK to drive forward improvements in local public services.