All who came to yesterday’s Ward Focus Meeting were treated to a presentation by Emily Wright, the accommodation manager at Dorset House. She told us all about how the students were settling in and how Dorset House is managed.
No student tenant is allowed to bring a car unless they are disabled. If a tenant brings a car to the site, they are in breach of contract and the matter will be dealt with accordingly. All 313 students have moved in now, there are 254 in en suite accommodation and 54 in studio rooms. 31% are Year 1 students, the rest are in Years 3,4 or are postgraduate students. A travel survey will be completed shortly.
There have been very few complaints as yet, but we did agree to post the contact numbers up on our website in case any resident needs to make a call.
Most complaints should be directed to Emily (9.00-17.00 weekdays) on 07880 202266
Service 24 will deal with emergency out of hours complaints on 01162 548730. They will pass on relevant information to the duty wardens who will take immediate action.