Here is the latest information we have on the toilets re-furb at Bury Knowle Park from the City Council. We have asked for much better communication in future.

Please accept my apologies for not letting you know we were planning on doing some improvements to the toilets at Bury Knowle Park.

I am sure you are aware that the toilets are very well used, also they do suffer from mindless vandalism which we do our best to keep on top of, so much so that we did get an award from the Loo of the year award for the last 2 years.

We had noticed that the doors are damaged, a few missing toilet roll holders and also the flooring was damaged and had started to become a tripping hazard.

With this in mind, we put an order through to our flooring contractors and asked that they looked at the flooring and made arrangements to get the repairs completed ASAP for safety reasons, also to assist in getting the spend in this financial year.

They were asked to keep 50% of the toilets open whilst they undertook the work, which is what they did try to do, but for a couple of days the 50% they took out only left 2 and the disabled because the other 3 were vandalised and also awaiting other repairs.

I went and had a look yesterday, the signage certainly can be improved and will be when we start to get 7 new doors fitted in the near future; also a lesson learnt that as and when we take out facilities rather than just a sign saying out of order – we should give more appropriate information – plus let local councillors know we are doing this.

The flooring will be completed in the next couple of days, we will still have 3 toilets out of action due to the doors needing replacing, but everything else will be open and fit for purpose.

We have also exchanged the 2 metal signs on the outside of the building as the old ones were damaged due to the amount of time we have had to remove graffiti of them, so numbers are now available so members of the public can get hold of us easier.