We have asked the City Council about the length of time it takes for works to trees to be carried out. Some residents have queried why it is taking up to three years for a tree to be pollarded, for example.
Here is the reply we have received.
Unfortunately, we are unable to provide a monthly schedule of tree works. No matter how well we plan, enquiries come in everyday that we need to assess on a risk basis. This means that works are constantly being rescheduled as we have to deal with the highest priorities first.
Unforeseen events can also have a large impact on job completion, such as storms/high winds or vandalism.
Therefore it is currently very difficult to be able to plan in works any more than a week or two at a time – even this timescale is not always guaranteed.
The time involved in re-issuing the schedule every time we had to make changes would divert staff from dealing with the enquiries or planning the works.
We are asking whether in progress messages can be sent to those who have reported tree defects so that residents know the request has not got lost in the system.