The Crisis Response Service aims to help people who are in urgent need of care and support in a crisis or when something has gone wrong.  If you think that a person you are dealing with is experiencing a crisis and needs immediate help from Adult Social Care, you can contact Oxfordshire County Council on:

0845 050 7666 – daytime weekdays

0800 833 408 – evenings, weekends and bank holidays

The team that receives your call will ask for more information about the person’s situation, including what the problem is and how we can gain access to the home. The team will decide whether the person is eligible to receive the Crisis Response Service.  Subject to eligibility, the Service Provider will attend the person’s home within four hours of the referrer’s first contact with the Council.