NEWS OF OUR CAMPAIGN!

Brookside 

David is attending a meeting with local residents and representatives of Thames Water and the Environment Agency to exchange information and monitor action taken in regard to the pollution of Boundary Brook by sewage flows.

Stoke Place / St Andrew’s Road 

Thames Water sent out their  network engineer to Stoke Place and St Andrews Road on Monday, he lifted the manhole covers and checked the flows in both the surface water and foul water sewers. There were no problems with blockages on Monday which was a wet day. He couldn’t find any definite evidence of a misconnection of foul water into the surface water sewer. The foul water sewer is a lot deeper than the surface water sewer. Thames Water will be cleaning the foul and surface water sewers in Stoke Place, St Andrews Road and Old High Street to try to prevent further blockages which caused the flooding in this area. This is scheduled to be done within the next month.

Stockleys Road and Saxon Way, Northway

I shall contact Thames Water further about the smells coming up from sinks in these areas, once I have authorisation from the tenants to disclose their contact details

Manhole covers in Old High St and Laurel Farm Place

It would appear that these can only be looked at when referred on from the Highways Dept so I shall contact them again with details and ask them to pass these on to Thames Water, this is an indirect route but it appears to be the correct way to get things done

Peter Claridge from Thames Water writes:

I would encourage the residents to call in to us when they have problems or
to contact our customer relations department if they want to write to us.
This will make sure that all the issues are recorded properly on our
systems and we can investigate fully.  Also, if the customers write to us
we are obliged under by OFWAT to reply to them within 10 days.

I am grateful to Peter for his help thus far